Support

Shipping Policy

Everything you need to know about how and when your order will arrive.

Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You'll receive a shipping confirmation email with tracking information once your order leaves our warehouse.

Orders placed on weekends or public holidays are processed the next business day.

Domestic Shipping (United States)

MethodDelivery TimeCost
Standard Shipping 14–21 business days $12.00

International Shipping

RegionDelivery TimeCost
Asia & Pacific 14–21 business days From $15.00
Middle East & South Asia 14–21 business days From $19.00
Africa 14–21 business days From $22.00
Europe 14–21 business days From $24.99
Canada & Mexico 14–21 business days From $27.00
Rest of World 14–21 business days From $29.99

All delivery times are estimates and may vary due to customs clearance. Customers are responsible for any import duties, taxes, or customs fees charged by their country. These are not included in the shipping cost and are collected separately by local authorities.

Order Tracking

Once your order ships you'll receive a confirmation email with your tracking number. You can also view all your shipments in My Orders and click "Track Package" to follow your delivery in real time.

We ship via USPS and GOFO. Tracking updates may take up to 24 hours to appear after your label is created.

Lost or Delayed Packages

If your tracking shows no movement for more than 5 business days, or your package is marked delivered but you haven't received it, contact us at shop.vigor@wearvigor.com with your order number. We'll investigate and make it right.